certname

Privacy Policy

Your privacy is important to us

Last updated: April 13, 2026

Bank-Level Security

Your data is protected with enterprise-grade encryption

Privacy First

We never sell your personal information to third parties

Full Control

Access, update, or delete your data at any time

Transparency

Clear policies on how we collect and use your information

Base Technology Limited ("CertName", "we", "us", or "our") operates certname.com and provides domain registration, SSL certificates, VPS hosting, and AI Token services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

When you register for our services, we collect information such as your name, email address, billing address, and payment information. This information is necessary to provide you with our domain registration, SSL certificates, VPS hosting, and AI Token services.

Usage Data

We automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, pages visited, and time spent on our platform.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

How We Use Your Information

Service Delivery

We use your information to provide, maintain, and improve our services, including domain registration, SSL certificate issuance, VPS provisioning, and AI Token access.

Communication

We may send you service-related notifications, updates, security alerts, and promotional materials. You can opt out of marketing communications at any time.

Security and Fraud Prevention

We use your information to protect our services, prevent fraud, and ensure the security of your account and data.

Legal Compliance

We may use your information to comply with legal obligations, respond to lawful requests, and enforce our terms of service.

Information Sharing

Service Providers

We share information with trusted third-party service providers who assist us in operating our platform, processing payments, and delivering services. These providers are bound by confidentiality agreements.

Domain Registration

When you register a domain, certain information (registrant name, organization, contact details) may be published in the WHOIS database as required by ICANN regulations. We offer WHOIS privacy protection to mask your personal information.

SSL Certificate Authorities

When you purchase an SSL certificate, we share necessary validation information with certificate authorities (DigiCert, GlobalSign, Sectigo, etc.) to issue your certificate.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights and safety.

Data Security

Security Measures

We implement industry-standard security measures including encryption, firewalls, secure servers, and regular security audits to protect your information from unauthorized access, alteration, or destruction.

Payment Security

All payment transactions are processed through PCI-DSS compliant payment processors. We do not store complete credit card information on our servers.

Data Encryption

Your data is encrypted both in transit (using TLS/SSL) and at rest. We use strong encryption algorithms to ensure your information remains confidential.

Your Rights

Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting our support team.

Data Portability

You can request a copy of your personal data in a structured, commonly used format.

Deletion

You have the right to request deletion of your personal information, subject to legal and contractual obligations. Some information may be retained for legitimate business purposes or legal compliance.

Opt-Out

You can opt out of marketing communications, cookies, and certain data collection practices. However, some data collection is necessary for service functionality.

International Data Transfers

Global Operations

As a global service provider, we may transfer and process your information in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Data Protection Standards

We comply with applicable data protection laws including GDPR (Europe), CCPA (California), and other regional privacy regulations.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Account Information: Retained while your account is active and for a reasonable period thereafter
  • Transaction Records: Retained for 7 years for accounting and legal compliance
  • Domain Registration Data: Retained as required by ICANN regulations
  • Usage Logs: Retained for 90 days for security and troubleshooting purposes
Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending you an email notification to your registered email address
  • Displaying a prominent notice on our platform

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Base Technology Limited

Email: privacy@certname.com

Website: certname.com

We will respond to your inquiry within 30 days.